Achieve more and worry less by having Sentinel provide day-to-day management of your IT infrastructure and operations.
Sentinel Technologies’ Managed Services offerings optimize the efficiency, productivity, and agility of your environment, so you can focus your attention on delivering business outcomes and growing your organization. Our highly knowledgeable team provides strategic guidance, best practices, lifecycle services, network monitoring, comprehensive support, and more to help maintain your infrastructure, lower costs, and reduce risk.
Our Service Catalog includes: (Hover over image for more info)
Remote Support
Remote diagnosis and repair of critical on premise, CloudSelect®, and public cloud infrastructure elements.
Problem Management
Third party vendor and carrier incident handling, including monitoring, escalation, and problem management.
Configuration Services
Network configuration backup and compliance change reporting via Sentinel’s portal.
Complete Restore
Full configuration system restore to minimize downtime and ensure optimal availability.
On-Site Care
On premise premium care from dedicated Sentinel support professionals, including full-time positions.
System Adminstration
Expert administration 24x7x365 from certified professionals with unlimited move, adds, and changes.
Proactive Care
Regularly scheduled, recurring patch services keeping critical systems updated and secure..
Quality Assurance
Host regular meetings to review NOC-monitored data, uptime & availability, traffic patterns, SLAs, and strategic initiatives.