Maximize the value of your technology investments while lowering costs and maintaining compliance through Sentinel's Enterprise Lifecycle Services.
Sentinel understands the challenges involved in adopting new technology and ensuring it remains in optimal alignment with your changing business needs and long-term goals. Our Enterprise Lifecycle Services use proven methodologies to help your organization navigate its digital transformation from start to finish. We stay connected and engaged with your team – from IT planning and deployment through ongoing asset management, maintenance, and support – so you can save time, money, and aggravation.
There are four phases in Sentinel’s Enterprise Lifecycle Services:
Investing in a new IT solution or service is not a decision that should be made lightly. There are many factors to consider, including compatibility with your environment, the effects on users and the organization as a whole, the financial impact of a long-term investment, and how it fits into your overall business strategy and future goals. Sentinel's Advisory Services use assessments and adoption workshops to capture an accurate portrait of your environment so we can ensure your specific needs are met throughout this critical decision-making process. We will then work with you to develop a plan for success that includes regular performance reviews and analysis to ensure your organization gets the most from its investment throughout the entire lifecycle.
Engage & Implement
Once the right solution or service has been determined and a broad deployment strategy developed, experts from Sentinel engage with your team to analyze the proposed changes and create detailed roadmaps that cover every aspect of the adoption and lifecycle process. This helps managers and key staff gain a clearer understanding of exactly what needs to be done to maintain optimal performance levels in conjunction with business goals while also keeping track of user training, communication plans, changes and remediation, as well as other essential responsibilities.
Sentinel recommends adoption services and training to facilitate a smooth transition as you incorporate a new IT solution or service into your environment. We focus on providing a high quality customer experience to ensure your organization can realize every benefit of its investment. The «My Sentinel» customer portal features detailed progress reports, performance metrics, communication logs, contract and maintenance libraries, along with change management and service ticket requests so you have the tools required to make smarter adjustments and more informed decisions about your technology.
Even with an intricate and closely followed strategy designed to keep a solution or service optimized within your environment, it is remarkably easy to lose track of objectives or make minor compromises in favor of convenience. Sentinel's Managed Services are equipped handle many of those day-to-day maintenance and operational duties, so your IT team can devote its time and energy to other tasks that will grow the business. We also offer quarterly lifecycle reviews with your organization to track key performance indicators (KPIs), measure business outcomes, analyze financial costs, and assess the efficacy of our Managed Services so you remain fully aware of your progress and can execute changes as needed to maintain optimization and achieve desired goals.