Maximize the potential of your business by fully aligning your technology environment with the right set of processes and policies.
The processes of your organization are the key to ensuring your employees, resources, and IT assets work together to provide value for your customers and clients. Sentinel’s process consultants examine those relationships and how they contribute to or detract from short- and long-term business goals, then provide tailored insights and advice on ways to optimize efficiency and productivity.
Asset & Configuration Consulting
Sentinel’s advisory team offers guidance on ways to properly organize and manage the relationships and features of the many different assets found throughout your IT environment. This ensures your organization is able to identify, configure, and care for every technology component in a way that optimizes its effectiveness and efficiency for the entirety of its lifecycle.
Sentinel’s advisory team helps your organization better understand and minimize the risks associated with making adjustments to your IT environment. Proper change management provides stability and reliability while simultaneously shifting and evolving to meet new business requirements. This includes the development of a formal process that evaluates and approves changes in order to produce the best possible outcome for the organization.
IT Service Management (ITSM)
Sentinel’s advisory team aims to optimize the relationship between your technology and your users/customers through IT Service Management (ITSM). ITSM provides guidance on the implementation and management of quality IT services that meet the needs of the business through an appropriate mix of people, process, and technology.
ITSM Platform Consulting
Sentinel’s advisory team provides assistance with the challenges tied to every aspect of your ITSM journey, including design, migration, integration, testing, and release management. Every organization is different, and selecting the best ITSM platform for your unique needs can modernize service delivery, reduce costs, improve business agility, lower risks, and boost IT innovation.