The healthcare industry continues to grow more complex and challenging with each passing day. Medical providers are under an enormous amount of pressure to meet operational goals, budget restrictions, compliance standards and security requirements, all while consistently improving patient care and satisfaction.
The good news is that emerging technologies and equipment are creating innovative and efficient ways to manage systems, increase access to care and improve patient outcomes.
Sentinel has been working closely with hospitals, clinics, treatment centers and other healthcare institutions since the company was founded in 1982. We remain committed to delivering the highest quality IT infrastructure solutions and services so your medical business or organization can continue to grow and enhance the healing process.
Sentinel’s healthcare team is comprised of industry leaders and subject matter experts dedicated to ensuring your technology solutions are in alignment with patient safety, compliance, and clinical operations.
Our primary goal is to provide healthcare organizations with innovative services and solutions that span across the entire technology lifecycle, from initial consultations through deployment and ongoing support. We have extensive experience as Advisory Board Members to clinical associations and consultants to a wide variety of healthcare organizations. Our customers include providers, multi-specialty clinics, hospitals, health systems, payers, and pharmaceutical companies. This has allowed us to establish unique skills in the development and management of healthcare-related technology solutions.
Sentinel’s healthcare team become active participants in your healthcare organization, commonly assisting with change management processes and identifying gaps between your infrastructure, applications, and clinical operations. We also understand security and compliance requirements ensuring expectations are set and met with clinically-aligned communications plans.
Improve Your Organizational Maturity
Sentinel works to raise the organizational maturity of your healthcare organization by integrating processes into projects and coordinated work streams. This leverages internal and external resources to ensure all aspects of any program, project, or restructuring you initiate are based on best practices while maintaining clinical and financial focus.
We can assist with the development of cross-functional testing plans between vendors and internal resources, go/no-go checkpoints, communication plans, and the creation of links to policies and standards. Major initiatives include tabletop exercises and reviews, resource alignments with primary and backup team members, along with process flow timelines broken down into quarter hour increments.
Capabilities for the healthcare industry include the following:
Unified Contact Center
provides comprehensive call routing and contact management so patients and caregivers can easily connect with the healthcare professional most qualified to take care of their needs.
Video Surveillance
utilizes high definition IP cameras to closely monitor multiple patients at one time. This highly flexible solution easily integrates into your current IT infrastructure and reduces costs by eliminating the need for one-on-one observation staff.
Telemedicine
enables doctors and medical professionals to expand their reach beyond their physical borders to assess patient symptoms, make diagnoses and order treatment using video or mobile devices.
Security
protects your medical facility from any physical and virtual threats that might emerge. Networked cameras and alarms allow for rapid response time when handling on-site incidents, while cyber security keeps essential IT systems and sensitive documents safe from intrusion.
Managed Services
ensure your network and infrastructure stays optimized so your staff can provide the most efficient and effective care possible. Sentinel’s network operations center is available 24/7 to quickly detect, diagnose and resolve any technical issues that emerge.
Regulatory Compliance Services
help your healthcare institution develop and implement a strategy to remain compliant in response to frequently changing HIPAA rules and regulations.
Business Process Consulting Services
offer guidance on the best ways to align your IT infrastructure with the core practices, priorities and culture of your business in order to accelerate growth and success.