By Chris Folland, Sentinel Senior Business Consultant

**What is a Runbook?**

In computer systems, networks, and operations, a Runbook is a set of defined IT procedures developed by administrators to perform day-to-day operational tasks and respond to emergency situations. It’s automation also speeds recovery in the event of a system shutdown.

The Runbook should contain all the information that IT staff would need to perform daily operations and deal with any problems that may arise during usage from the operational system or network. 

Typically, a Runbook is divided into routine automated processes and routine manual processes, and contains procedures to begin, stop, supervise, and debug the system. It may also describe procedures for handling special requests and contingencies. An effective Runbook allows other operators with prerequisite expertise to effectively manage and troubleshoot a system. 

The evolution of a Runbook is automation, where these processes can be carried out using software tools in a predetermined manner.

**Automation**

Runbook Automation (RBA) is the ability to define, build, orchestrate, manage, and report on workflows that support system and network operational processes. A runbook workflow can potentially interact with all types of infrastructure elements, such as applications, databases, and hardware.

According to Gartner, the growth of RBA has coincided with the need for executives to enhance IT operations efficiency measures. This includes reducing Mean Time to Repair (MTTR), increasing Mean Time Between Failures (MTBF), and automating the provisioning of IT resources. In addition, it is necessary to have the tools to implement best practices, increase the effectiveness of IT personnel, and report on how well the processes are executed in line with established policies and service levels.

**Why Businesses Need Runbooks**

Although organizations may have Standard Operating Procedures (SOPs) for various functions of IT, the Runbook is specific, with the goal to be consistent in performing a function or process so an element of the system can be restored quickly and without interruption.

**When and How Often Should a Runbook Be Updated?**

A Runbook must be tested and reviewed by peers before formal release to ensure it functions properly and according to specifications. It also requires regular maintenance to ensure it continues to operate smoothly, similar to how cars need periodic oil changes. When a disaster occurs, you need to be sure that the Runbook will expediently get your systems back online.

Change Control Management is a crucial element of IT operations, and as such needs to be linked with the Runbook. This allows items such as Microsoft Service Pack upgrades, patch upgrades to the operating system, additional memory, or larger disk capacity to be included in the Runbook architecture. Any change to the environment needs to be validated back to the Runbook.

As part of Sentinel Technologies’ Business Continuity and Disaster Recovery suite of assessments, we can not only offer Runbook assessments, but help you author the Runbook documents and provide it as a Managed Service. Please contact us or reach out to your Sentinel sales representative for more details.

By Ted Joffs, Sentinel IT Solutions Team Lead

Your worst nightmare just happened: A popup on your computer screen appears, telling you that your data is being encrypted and that you have a certain number of days to pay if you ever want access to it again. It gets worse - every day you delay, chunks of your data are deleted. Scenarios like this are occurring with increased frequency across the globe. I have been on the outside helping to restore data, remove the threats, salvage business operations and prevent further damage. It has given me a unique perspective on ransomware.

We do have tools like Cisco AMP, which is a truly robust and state-of-the-art anti-malware system that integrates everything from firewall to endpoint with telemetry systems and response rates beyond anything else in the industry at a crazy fast 13 hours! However even Cisco will tell you that it is not possible to rely on prevention alone. That is why they embed their AMP endpoints into everything – it keeps watch for malware that may have slipped through during that 13-hour window. If you don’t have Cisco AMP, you could have a much longer response time window. The current industry average is 100 days.

So, how do you protect your data when something gets through? How do you guarantee the ability to recover and restore? Will you be ready when that popup box shows up?

**Backups**

This may seem obvious, but backups are critical to recovery. When your data is encrypted, there is a very strong chance you will not be able to recover it using decrypting tools, so having proper backups will help. So, what is a proper backup? I like Veeam Backup & Replication as it has some really handy features that can make it and its backups a little more resilient to malware.

+     Out of the box, it will back up its own configuration and repository data. If the Veeam Controller is infected, you have the ability to restore the Veeam system quickly.

+     It can replicate itself. In fact, you should replicate all critical data if you can. Having a secondary copy in another location can be handy – especially if you have non-real-time replication scheduled for the Controller.

+     It can back up to a variety of locations, including the cloud, to protect your data from afar.

+     You can backup to deduplication appliances such Dell EMC Data Domain, which uses protocols that are not typically prone to malware attacks.

If you don’t have Veeam you can still achieve some or all of this, it just may not be as easy. Either way, multi-location and multi-type backup/replication strategies are critical to protecting data.

**SAN Snapshots**

How can snapshots help? If you are using snapshot inclusive storage such as EMC Unity or Nimble arrays, you can configure the snapshots with retention schedules to allow you to quickly roll the system back to a point in time BEFORE a malware attack. You might lose a few minutes or an hour of data, but it is much better than the alternative. If your storage network supports snapshots and you are not using them, set them up as soon as you can.

**Patching**

Patching is crucial. Without patching you are more vulnerable to ransomware and malware attacks. Typically, security patches for software are a free or low-cost measure to protect your systems. Yet they are often overlooked. Why? Usually it is a lack of a management system or personnel to perform the patching. This can be addressed with things like WSUS, Microsoft System Center, or VMware Update Manager. Use them.

**Control System Access**

This is more than making sure you have passwords for employees – it is often protecting employees from themselves. You can prevent the propagation of ransomware by investing in or making use of some of the following options to restrict access to data.

1.    Grant read-only access. If ransomware can’t write, it can’t encrypt. Write access should be granted only as necessary. This applies to databases, file systems, servers, Active Directory, etc. You can use things like Microsoft Identity Manager to help control and automate that access.

2.    Use Virtual Desktop Infrastructure (VDI) to your advantage. Create an air-gap of sorts between end user local systems and the critical systems. Lock down folder redirection and USB redirection. Both Citrix XenDesktop and VMware Horizon with View are great tools to use for this.

3.    Use Group Policies to lock systems down. Is allowing users to set a screen background worth losing all your data?

4.    Use things like Cisco ISE with posturing to ensure that only secure systems connect to the network.

Sentinel’s SecuritySelect has all of the products, solutions and services essential to preventing, responding to and recovering from ransomware and other attacks. As threats continue to evolve no solution will remain perfect, however having the right protections in place can go a long way toward keeping your business and data safe from harm. For more information on ransomware and Sentinel’s SecuritySelect offerings, please contact us.

By Diane Jackson, Associate Solutions Architect

A Managed Service Provider (MSP) is a company that remotely manages a client's IT infrastructure, either working in conjunction with their existing IT department or acting entirely as their IT department. Here are five reasons why using a MSP can significantly benefit your business.

1. Qualified, Certified and Experienced IT Staff. 

Sentinel takes pride in keeping the training of all our staff up-to-date to ensure we have the technical and business expertise to meet and go beyond our client’s expectations. Our staff has 2,400+ individual technical certifications across all our expert engineers. Our engineers work with a team mentality, meaning they will engage whomever necessary to ensure you, as our client, are receiving the best service possible.

2. Increased Core Business Efficiency.

A Managed Service Provider allows your IT department to fully focus on your core business needs instead of day-to-day administration of your infrastructure. Strategic IT projects will become a priority instead of being set aside whenever a problem occurs, so your business can remain growing, efficient and competitive. Your IT personnel will also become more valuable and attentive to the areas where you need them most. If you do not have a dedicated IT staff, a MSP will relieve the burden on your management team so they no longer have to divert any of their limited time and attention to IT issues. Our engineers can keep you updated on all system matters without requiring lengthy phone calls or taking up a lot of your time.

3. Better IT Strategic Planning.

The entire team of engineers is available to you and will become familiar with your IT design and needs. All notes, processes and procedures are saved into a knowledge database that is accessible to all engineers. Our team will ensure you always have up-to-date information and all historical information available at your fingertips. As part of our Managed Services, you will also have access to our Quality Assurance (QA) team. They are available to further discuss any incidents that have occurred and assist with the development of an IT roadmap for your business. Having these resources available will help your company achieve new levels of success along with the right technology to support that growth.

4. Reduced Downtime and Fast Response.

Sentinel's Network Operations Center (NOC) will monitor your devices across all technologies 24x7x365. It enables us to identify any potential risks or issues and take action to help prevent any incidents from occurring. When an incident does occur we are immediately alerted and our industry-leading Service Level Agreements (SLAs) guarantee you will receive prompt status notifications and swift resolutions. Since Managed Services is a remote offering, we are able to connect and resolve issues for any client no matter their location around the world. We can guarantee that our NOC will be both proactive and reactive in a quick, efficient and professional manner.  

5. Cost Saving. 

Using a MSP lowers business costs by covering three shifts of work with 24x7x365 monitoring and promptly addressing any problems that emerge, resulting in reduced downtime. For budgetary purposes it gives you a predictable monthly payment which only increases or decreases if you choose to add or remove devices. Managed Services is also a flexible offering, meaning that we can assist with one or two of your technology solutions or your entire environment, depending on your particular needs.

By Jimmy Hanus, Sentinel Solutions Architect

The myriad of different collaboration platforms available on the market today have made it particularly challenging for businesses to efficiently connect with others and get their best work done. Cisco understands this, which is why they recently acquired online collaboration platform Acano. Now rebranded as Cisco Meeting Server, it allows anyone with any type of video endpoint to join a meeting from anywhere.

Have you ever been asked “Can we Skype?” or “Can we use WebEx?” With the Cisco Meeting Server technology, it bridges the gap between both conferencing solutions. Cisco + Acano provides best in industry interoperability with Microsoft Lync/Skype for Business and compliments Cisco’s focus on a flexible and scalable collaboration architecture which underscores Cisco’s position of leadership in the industry.

The Cisco Meeting Server enables the best experience from your conference rooms, desktop and mobile devices. Boosting productivity has never been easier! The platform brings business quality video, audio and web communication together to meet the modern needs of virtual meeting collaboration today. Cisco Meeting Server also scales easily for small or large deployments, allowing your organization to add capacity incrementally as needed. This protects your on-premises infrastructure, which helps ensure the current and future needs of your organization.

Everyone in your organization can create and attend virtual meetings from their preferred device and location, including conference rooms, desktop video systems, mobile clients and web browsers. This allows for smooth and seamless functionality across all platforms.

 The Cisco Meeting Server enables you to:

     - Invite anyone to join your meeting using:

          o Cisco or third-party video endpoints

          o Cisco Jabber Client

          o Cisco Meeting App (native or via WebRTC compatible browsers)

          o Skype for Business

     - Meet with others in your personal meeting room environment, schedule meetings or create ad hoc discussions.

     - Deploy your solution on Cisco UCS®-based platforms:

          o Cisco Meeting Server 1000, for up to 96 HD video ports capacity in one rack unity (1RU)

     - Extend meetings to include any number of participants with meetings that scale easily while maintaining a consistent user experience.

     - Manage costs with bandwidth optimization between your data center locations.

     - Purchase a solution that meets your needs today and can grow as your organization develops via a simple all-in-one, user-based licensing model.

**Cisco Meeting Server Hardware Requirements**

Cisco Meeting Server 1000

Supports:

     - 96 HD Calls

     - 168 SD Calls

     - 168 Skype for Business video calls

Hardware:

     - 70 Hyperthreaded Cores

     - Co-residency not supported

     - ESXi 6.0 and above

     - Virtual Machine version 11 and above

Supports SIP:

     - Trunked to Cisco Unified Communications Manager

     - Trunked to Video TelePresence Communications Server

          o Supports Trusted SIP Trunk to Lync/Skype for Business

If you have any questions or would like to learn more about the Cisco Meeting Server platform, please contact us or your Sentinel sales representative.

We’re only a couple of weeks away from the start of 2017, and as you work towards developing and implementing your IT strategy for the new year, it’s essential to stay on top of what’s coming next.  While nobody can determine exactly how the year in technology will go, decades of experience and analysis have enabled our thought leaders at Sentinel to make some highly educated guesses about which solutions, services and verticals are poised to make a big splash over the next twelve months. Pay close attention to the five trends outlined below – they may just help your business achieve unprecedented levels of success!

Security

Given the increased number of attacks on businesses in which important and confidential data is stolen and/or held for ransom, security has never been more important. As technology continues to evolve and more devices than ever are able to connect and communicate with one another, the amount of areas and points of attack increase exponentially with each passing year. That growth is showing no signs of slowing down, which means businesses need to consistently find new ways to protect their files and network while also providing access and convenience to authorized users.

Sentinel’s SecuritySelect solutions offer a complete and robust defense against all known types of attack across all types of environments to ensure your most important physical and virtual assets remain safe. Our assessment services scan and test your environment for vulnerabilities throughout your network, applications, endpoints and more, which is the foundation for building a proper security strategy. In the event of a breach, our monitoring services will immediately respond and contain the threat to minimize any damage restore normal functionality as quickly as possible. Highly adaptable and in sync with the latest trends, SecuritySelect solutions are prepared to protect every aspect of your business throughout 2017 and beyond.

Cloud

Just a couple of years ago, the cloud was considered to be an advanced platform ready to change how people interact and do business. Now that a vast majority of organizations and individuals have adopted cloud technologies into their daily lives, it’s being used in fresh and innovative ways to stimulate growth across a wide variety of processes, practices and professions.

Sentinel is planning to expand our cloud offerings in 2017, as demand for public, private and hybrid options continues to skyrocket. Reaffirming our commitment to remain Always Leading, we will provide complete integration with Amazon Web Services (AWS) and Azure, the two top cloud platforms in the industry. We also intend to deliver the full range of Microsoft Office 365 services through the cloud, which improves access while reducing maintenance needs and support costs.

Collaboration

Collaboration is one of the primary and most essential pieces of radical transformation. As we’ve seen countless times, truly great things can happen when people work together. With so many new applications being developed to improve our ability to collaborate, it has been ironically difficult to get businesses on the same page and settle on some industry standard solutions. One of the newest and most popular collaboration tools is Cisco Spark, which connects all of your employees across all mediums (messaging, meeting, phone) and devices through a single, cloud-based system. Skype for Business is also likely to show exponential growth in 2017, as the application not only handles messaging, meetings and calls but works in tandem with Microsoft Office 365 for easier screen and document sharing. Of course Office 365 has its own collaboration abilities built right into the architecture as well, which is already leading to new ways of doing business. Sentinel currently offers all three of these solutions for our customers, and expects them to become even more important throughout next year.

Healthcare

If 2016 was a big year for technology in the healthcare industry, 2017 looks to be even bigger. Conversion to electronic health records (EHR) using programs such as Meditech and Epic will continue to expand, as will new security efforts to protect private patient information. But as healthcare organizations continue to invest in technology, vendors are adjusting their solutions to help cater better to their needs. Sentinel anticipates that products and services will be packaged together with contractors and industry expertise to create complex and complete solutions that will allow networks to expand beyond normal support for business technology. This will create new opportunities to improve operations and patient care.

Manufacturing

As the manufacturing industry continues to modernize with the addition of new technologies and automation, primary shop floor processes will become easier than ever to install and manage. The Internet of Things (IoT) will connect more machines to one another and enable them to send/receive notifications about operating conditions, so in the event of a problem critical processes can be adjusted or stopped as necessary. This will lower downtime and create less waste. The growing support for cloud will also significantly widen network capabilities, improving access to remote services and data. These advancements will require additional security to protect key assets and information. In 2017 technology is likely to expand beyond traditional shop floor environments as well, aiding in the development of new materials and ways to do business that will improve efficiency and convenience while reducing overall costs. Sentinel is committed to remaining at the forefront of these trends, and is excited to deliver the newest and best manufacturing solutions as they emerge.

At the beginning of 2016, Sentinel experts assembled a comprehensive list of innovative technology services and solutions we anticipated would improve the industry along with the businesses that utilized them. As the year comes to a close, we wanted to take a moment to look back at some of those selections and highlight how Sentinel has implemented them to help our customers achieve unprecedented levels of success.

Converged and Hyper-Converged Infrastructure

Compute, storage and networking come together in a single package, complete with an intuitive interface for easy adjustment and management. This year saw a large expansion of hyper-converged infrastructure solutions, as Cisco’s HyperFlex and Dell EMC’s VxRail were quickly and eagerly adopted by many of our forward-thinking customers. The high level of interest enabled us to put together multiple events and presentations highlighting the benefits of both solutions. There was a similar amount of enthusiasm for converged infrastructure solutions, which are similar but less agile than their hyper-converged counterparts. Dell EMC’s Vblock was the primary architecture for several major projects developed for our customers in 2016.  

Security

As cyber attacks continue to grow in size, profile and frequency, security has become more important than ever. Sentinel’s portfolio of SecuritySelectTM solutions were introduced earlier this year, offering comprehensive protection for every aspect of your business, including network, applications, endpoints, on premise and more. Combined with vulnerability assessments and testing as well as 24x7 monitoring and threat response, our intention is to keep your most important assets as safe as possible before, during and after an attack. Sentinel’s focus on providing the best possible security solutions also meant expanding our proof of value (POV) capabilities. We are now able to develop a POV for our customers in Arizona and Colorado surrounding Cisco’s ASA with FirePOWER to determine if the firewall solution can handle their specific needs and is the right investment for the company.

Cloud and Managed Services

Sentinel’s CloudSelect and related cloud-based services continued to show strong growth in 2016. Of particular note was our adoption and expansion of offerings related to Meraki. Highly scalable for enterprise networks, Meraki is a virtual platform that enables solutions such as wireless, switching, communications, mobility and security to be easily and centrally managed through the cloud. All Sentinel locations are now capable of hosting Meraki demonstrations to showcase the myriad of ways it can enhance and simplify your business. Coming in 2017, Sentinel will also become one of the only providers in the U.S. certified to deliver Managed Services for Meraki.

Software-Defined Networking

The primary purpose behind software-defined networking (SDN) is to increase the agility of your business by accelerating application deployment and automating certain IT processes through the integration of physical and virtual network environments. Cisco’s Application Centric Infrastructure (ACI) is one of the most prominent SDN solutions, and this year Sentinel delivered it to more customers than ever before. A full demo version is now available across all Sentinel locations, so customers can see it in action before making a commitment.

Big Data

Sentinel is proud to have established a partnership with Splunk in 2016. If you’re not familiar, Splunk is a software company specializing in big data solutions for businesses. Their platform enables users to search, monitor and analyze machine-generated data in order to gain insights that help make companies more productive, profitable, competitive and secure. This partnership builds on Sentinel’s dedication to providing our customers with leading technology solutions across all types of architectures and environments.

Vertical IT Solutions

Two industries showed remarkable growth this year as they continued to progress forward with plans to modernize through new technologies and digitization. Healthcare institutions continued to convert many of their paper records and patient files into virtual ones. This not only resulted in greater investments in electronic health record platforms such as Epic and Meditech, but also solutions that included storage, backup and unified communications to better manage them. Of course given the sensitive nature of these files and the increased frequency of data breaches, security solutions and managed services took priority over everything else this year.

With the expansion of the Internet of Things (IoT) and the advancement of factory floor automation, the manufacturing industry also continued to undergo a technological sea change in 2016. More customers than ever have been embracing the concept of data-driven factories, where machines are unified on a single platform to better communicate with designers, operators and one another. Sentinel works with a large number of organizations throughout the healthcare and manufacturing industries, and is proud to provide a comprehensive range of solutions to help them meet compliance standards, common goals and individual needs.

Consumption Models

As technology has become more dynamic, so have the ways businesses can invest in it. Instead of paying for a product or solution upfront and in full, Sentinel expanded our leasing and financing options this year to make it easier than ever to obtain the new technology that plays an essential role in accelerating your business. There is also a metered offering available for certain solutions and services, allowing customers to pay only for what they use. This is particularly beneficial for growing companies, enabling them to scale out as needed without breaking the bank. No matter your situation or budgetary concerns, we will work with you to achieve that delicate balance between cost, efficiency and productivity.

New Location

This past spring, Sentinel opened a new office in Colorado. Located in the Denver suburb of Centennial, our team has been expanding quickly with sales, pre-sales engineering, deployment engineering, and Day 2 support resources. This new branch is equipped to deliver the complete range of business technology solutions offered by Sentinel to customers throughout the Denver region.

The holiday season is in full swing, and with it comes the challenge of finding those perfect gifts for friends, family, co-workers and everyone in between. Because spending hours browsing store shelves and searching online retailers for the best gifts can often feel like an unpleasant chore, Sentinel would like to help by recommending a few items you might want to pick up for the tech-savvy person (or people) in your life.

Bose QuietComfort QC35 Wireless Headphones ($350)

No matter if you live in an apartment building with thin walls or work in a particularly cacophonous office where the room ambience is distracting, owning a pair of noise-cancelling headphones can go a long way toward maintaining your sanity. These over-ear Bose QuietComfort headphones may be a bit pricey, but the sound quality and noise-cancelling technology are second to none. Plus, they’re wireless so you can take them anywhere without the restraint and general hassle of cords.

ALTRUIS X Bracelet ($99-139)

Love the idea behind a Fitbit, but wish it had more features and style? Vinaya’s ALTRUIS X bracelets blend fashion with fitness and functionality. It connects with your smartphone to provide insights into your health and well-being that go beyond counting steps and monitoring sleep cycles. Guided meditation, distraction management and daily inspirational quotes are just a few of the additional features of these bracelets, with plenty of scalability to introduce new functions and measurements in the future.

Tile Bluetooth Trackers ($25)

We’re all a little absent-minded at times and lose important items such as phones, wallets or keys. While the missing item(s) often turn up after a few minutes of searching, the amount of panic and frustration that sets in during that period can be overwhelming. Thankfully there are products available to make those terrifying moments a thing of the past. Tile’s Bluetooth tracking devices are small squares that provide location accuracy for whatever item they’re attached to. It uses sounds and an associated phone app to help you find whatever’s missing. Lose your phone? Press any Tile to make your phone ring. Easy to use and inexpensive, Tile is the perfect gift for the forgetful people in your life.

Amazon Echo Dot ($50)

Voice-activated assistants are all the rage this year, with technology giants Amazon and Google offering competing models to enhance your home or office. Amazon’s Echo Dot is a much smaller and cheaper version of their standard Echo, packing a wealth of features into a device the size of a hockey puck. Play music, control smart-home devices, retrieve information, hear the news, set alarms and much more using simple voice commands.

Intel Compute Stick CS325 ($350)

Turn any HDTV into a full-fledged computer using a stick smaller than a candy bar. The Intel Compute Stick CS325 comes loaded with Windows 10 and a Core m3 processor. All you need to do is plug it into the HDMI port on your TV and connect a Bluetooth keyboard to get started. Fast Wi-Fi, 4K graphics, USB ports and 64GB of memory are just a few of the features contained within this tiny piece of technology.

iClever 3 Color Backlight Bluetooth Keyboard ($46)

Writing more than a couple of sentences on your smartphone or tablet can be an arduous task, especially if you have large fingers. This is why some tablets are packaged with separate keyboards to create more of a laptop-like experience. iClever’s 3 Color Backlight Bluetooth Keyboard is pretty much exactly what its name describes – a backlit, wireless, full-sized keyboard that wirelessly connects to your iOs, Android or Windows devices. This particular Bluetooth keyboard sets itself apart by folding inward on both ends to create a thin and compact square that’s ridiculously easy to transport.

Reflecting back on 2016, we have had a great year packed with awards, recognitions, team building, growth, new offices, and much more. We also had a great year with our clients – collaborating to create unique solutions to help them meet their business goals, watching them surpass milestones, joining them as they gave back to their communities, and assisting them as they move their company forward in technology.  Throughout the month of December our offices will be celebrating another great year with our clients by hosting some fun, family-oriented events:

*December 1st (Phoenix, AZ): Arizona Zoo Lights*

Sentinel clients, their families and our Arizona team will get together for a special zoo adventure to check out the exotic animals and gorgeous holiday lights!

*December 10th (Brookfield, IL): Brookfield Zoo Holiday Magic*

For our Chicago area clients and their families, Sentinel is hosting a fun-filled afternoon at Brookfield Zoo that includes lunch, wild animal exhibits as well as the famous lights and interactive display show known as Holiday Magic!

*December 16th (Denver, CO): Rogue One: A Star Wars Story Premiere*

Join our Denver office for the premiere of Rogue One: A Star Wars Story! Sentinel and Cisco experts will highlight the latest security solutions to protect your business from the Dark Side in the new year, followed by a private screening of the newest entry in the Star Wars canon! Contact your Sentinel rep for more details.

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In the spirit of the holidays Sentinel is also doing a lot inside our offices to not only celebrate, but also to give back.

-Our Downers Grove team is continuing their tradition of adopting a family through Operation Ward 57 to help a wounded warrior military family in need.

-Phoenix and Downers Grove joined together for a Food Drive competition!  Employees are labeling their donations with their department name and number. Whichever department donates the most, wins! The donations from Phoenix will benefit Matthew’s Crossing. The Downers Grove donations will benefit the Northern Illinois Food Bank. 

-The Michigan team is adopting two families through their local Salvation Army to provide a great Christmas morning for them!

-Our Arizona team is still finalizing their plans, but will also be adopting a family through a local charity to support this Christmas season.

2016 has been a great year, and we are very excited to end it with these fun events and ways to give back! Check back in 2017 to see new events and opportunities!

In honor of the Thanksgiving holiday, we asked Sentinel employees to highlight some of the things they’re most grateful for this year. We received a wide range of responses, and have been sharing many of them via Facebook, Twitter, Instagram and LinkedIn throughout the week. Below is a list of some of our favorites.

Sentinel employees are thankful for:

“Amazing coworkers”

“My family & coffee”

“My life and colleagues”

“Every day”

“Supportive family & friends”

“Friend, family and bacon (definitely, bacon)”

“My grandson”

“Family, health, friends, wine”

“My wife and dog”

“Wine & puppies”

“My sales team”

 “My girls”

“Work”

“HANS”

“My family & salsa”

“Basketball & good health”

“The end of 2016…and the beginning of 2017”

Beyond our employees, Sentinel is incredibly grateful for our clients. It is a pleasure building relationships with them both inside and outside the office and helping to not only achieve their business goals but grow their communities as well. We are also extremely thankful for our partners, whose dedication to innovation and quality enable us to provide the best possible products and solutions to our clients. Thanks to all from the bottom of our hearts. Have a safe and blessed Thanksgiving!

At their Partner Summit earlier this month, Cisco announced plans to revolutionize the Internet of Things (IoT) through the development of a more intelligent network that will enable devices to connect and communicate with one another in an easier and more intuitive way. We asked Sentinel’s Chief Technology Officer Robert Keblusek to share some of his thoughts on these advancements and how they might affect the technology industry as a whole.

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There is a need for intelligence in the network to recognize IoT devices and adapt appropriately. Many IoT devices currently lack embedded security elements and don’t communicate with the network on the policies needed for optimal communications, so any efforts that can be made to create a set of robust standards would be greatly beneficial. Similar to how Power over Ethernet (PoE) and voice intelligence drove a lot of enterprise network upgrades, there is an opportunity for devices to drive a similar upgrade initiative over time. If an enterprise can install an intelligent network ready for the IoT and cloud application services, that prepares them for the future. Innovation is key here, and I appreciate Cisco’s effort to take a leadership position.

Sentinel remains Always Leading by bringing innovations from Cisco and other technology vendors to our customers. For example, we recently worked with a manufacturing company to install intelligent factory automation using IoT devices, effectively turning their building into a next generation production facility. Beyond the actual equipment, we are also able to take advantage of the massive amounts of data generated by IoT devices to create visual interpretations and actionable intelligence that customers can use to improve their businesses.

Having worked with Cisco for many years, I have witnessed them innovate in many areas and applaud them for their efforts to improve the IoT experience. This sort of initiative is why many companies turn to Cisco for their networking needs.

Recently we witnessed some of the first attacks leveraging IoT, and they certainly won’t be the last. If we look at the history of Ransomware for example, we saw approximately 7 attacks from 2005 through 2013 and then a rapid acceleration with approximately 9 in 2014, 27 in 2015 and around 15 unique variants in the first quarter of 2016 alone!

We are likely to see a similar trend in IoT devices with a lack of security, patching and embedded security from vendors that are new to the IT security space. They will need to lean on experienced network and security vendors and partners to secure their devices. I see Cisco’s initiative aligned with these needs and welcome the opportunity to help Cisco bring this to market. 

If you would like to learn more about the Internet of Things and how it can benefit your business, please contact Sentinel. We are also hosting a special Lunch & Learn about IoT security at our Downers Grove headquarters on November 30th. Please RSVP in advance if you would like to attend in person or via WebEx.