Company Professional Certification
SSAE 16 Attestation (now known as SOC2):
Sentinel believes in providing the highest quality service to our customers, and participates in regular audits to ensure continued compliance with industry standards.
- Conducted by Plante Moran, PLLC
- Highest level attestation attained -- Service Organization Control (SOC) 2, Type II
- No exceptions or deviations
- Attested as to controls for the trust principals of security, availability and confidentiality
- Audited annually
PCI COMPLIANCE:
The Payment Card Industry Security Standards Council (PCI SSC) was launched in 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards, with a focus on improving payment account security throughout the transaction process. To strengthen our compliance with PCI security standards and ensure the ongoing security of customer data, Sentinel is proud to state that it undergoes an annual validation of PCI compliance.
GSA ADVANTAGE:
The U.S. General Services Administration (GSA) provides federal, state, and local governments with access to an exclusive online marketplace featuring commercial products and services available for purchase from qualified vendors. Sentinel holds a GSA Advantage certification, and regularly works with government agencies to ensure they have the technology solutions and services required to do their jobs effectively.
Company Technical Specialization Certifications
The following Manufacturer Technology Certifications recognize Sentinel’s expertise within each of our manufacturer partner’s technologies:
Specialist Designation from cisco in:
- Master Unified Communications
- Master Security
- Cisco Cloud & Managed Services Master
- Master Cloud Builder
- Cisco Powered Cloud Services
- Cisco Powered Managed Services
- Advanced Routing & Switching
- Advanced Data Center Networking Infrastructure
- Advanced Borderless Network
- Advanced Content Security
- Advanced Unified Computing & Unified Fabric
- TelePresence Video Advanced Plus
- Advanced Wireless LAN
- Cisco Partner Support Services
- Digital Media
Advanced technology partner (ATP) From cisco in the following areas:
- Identity Services Engine (ISE)
- Cloud Partner - DellEMC, NetApp, and VMware
- Unified Contact Center Enterprise
- Customer Voice Portal
- Outdoor Wireless Mesh
- Emergency Notification Interoperability
- Video Surveillance
Microsoft Authorizations:
- Gold Management and Virtualization
- Gold Communications
- Silver Midmarket Solution Provider
- Silver Server Platform
- Silver Messaging
Dell Technologies Authorizations
- Gold Partner Level
- Authorized Service Partner
- Data Protection Services Specialty
- Storage Services Specialty
VMware authorizations:
- Solution Provider Enterprise Partner
- Infrastructure Virtualization
- Business Continuity
- Desktop Virtualization
netapp authorizations:
- Gold Level Partner
- Virtualization Specialized
- FlexPod Specialized
- NetApp Support Services Certified
1
Individual Technical Certifications
Sentinel makes substantial investments in keeping the training of our technical, sales and design team members up to date. We possess hundreds of vendor technical certifications and continuous technical education and training is a way of life. This ensures we have the technical and business expertise to deliver on our promise.
We also we spend numerous hours in the computer lab applying and testing theory before we go to the customer site. This combination of classroom and lab training ensures we are properly trained and have already gone through much of the learning curve – the result is we know how to respond when the unexpected occurs.
Sentinel possesses over 2,400 technical certifications from our manufacturer partners. A sampling is below.
445 cisco certifications:
- Gold level partner
- CCIE - 20, CCDP - 12, CCDA - 24, CCNA - 106, CCNP - 50, CCSP - 2, Cisco Data Center - 18
- 50+ Unified Communications Specialist Certifications
- 100+ Sales and Design certified
50 Dell Technologies Certifications:
- Gold level partner
- Avamar
- Data Domain
- Recover Point
- Isilon
- Unity
- XtremIO
79 Microsoft Certifications:
- MCSE - 23
- Sales and Design certified
netapp individual technical certifications:
NetApp Professional Certifications
- NetApp Certified Data Management Administrator (NCDA) - 6
NetApp Specialist Certifications
- NetApp Certified SAN Implementation Engineer (NCIE-SAN) - 4
Accreditations
- NetApp Server Virtualization Professional - 2
- NetApp Storage Architect Professional - 4
- Installation Accreditation Professional - 6
citrix authorizations:
- Citrix Access Gateway
- Citrix AppDNA
- Citrix Branch Repeater
- Citrix CloudGateway
- Citrix Essentials for Microsoft Hyper-V
- Citrix NetScaler
- Citrix XenApp
- Citrix XenDesktop
- Citrix XenServer
solar winds solarwinds certified professional:
Sentinel employees are proud Solar Winds Solarwinds certified professionals.
In addition to our core partners, Sentinel possesses partnerships/technical experience with many other technology providers including those listed below.
.gif)
0
Maintenance and repair
- HP - 669 certifications (workstations, notebooks, servicer, printer etc)
- Dell Technologies - 216 certifications (server, storage, networking, converged infrastructure)
- Lenovo - 139 certifications (desktop/laptop)
- Lexmark - 34+ certifications (printers)
- PC Support - 163 Certifications (workstations, notebooks, server, printer etc) 6
Customer Satisfaction Qualifications
- Recipient of Advocate Healthcare Corporate Partner Award
- Recipient of AM Castle Supplier of the Year Award
- Recipient of Illinois Auto Auctions Inc. Outstanding Performance Award
- Recipient of hundreds of letters from customers recognizing outstanding contribution and performance
Technology partner awards
- Recipient of Advocate Healthcare Corporate Partner Award
- Recipient of Cisco Customer Satisfaction Excellence Award for six straight years
- Best year over year performance in Central Operations District
- Best year over year performance in Central Operations District
- Best year over year performance U.S. Regional VAR
- Best of AVVID Show Award in Customer Satisfaction for Sentinel’s IQ for Education application suite for Cisco IP phones
- Awarded Cisco “Global IP Communications Partner of the year”
- Awarded Cisco “Great-Lakes-Region, Partner of the year”
- Awarded Cisco “Central Region IP Communications – Top Partner”
- Awarded Cisco Capital “Central Region Partner of the Year”
- Awarded Cisco “Southwest Territory Partner of the Year”
- Awarded Cisco "Southwest Territory Collabration Partner of the Year”
- Awarded Cisco “Southwest Territory Data Center Partner of the Year”
- Awarded Cisco "Southwest Territory Security Partner of the Year"
- Six time HP Service Excellence Award Winner
- Named by CRN to their 2017 Managed Service Provider (MSP) 500 list in the Elite 150 category